My DSL was abnormally slow, lately. I called their tech support and they told me that an automated “optimization test” was run and it was determined that my line could not handle the full bandwidth, so the “optimization process” limited me to the slowest speed possible. What kind of optimization is that?!

In any case, they had a tech come out and look at it this morning. Prior to the tech poking around in the phone box, I was downloading at 40Kb/sec. After the tech jiggled the wire and we plugged everything back in, I was downloading at normal speeds again. What the heck, Bobby!